By taking up a delegate ticket for our event, you are agreeing to our terms and conditions:

Paid ticket holders:

If you are unable to attend the event, then you need to let us know as soon as possible.

  • We will offer a full refund for cancellations made at least 30 days prior to the event date.

  • If less than 30 days’, but more than 14 days notice is given, please be advised that a fee of £40 will be applied and an invoice raised.

  • Furthermore, because many of our tickets are subsidised, if less than seven days’ notice of your non-attendance is given, an automatic invoice will be raised for the full, non-subsidised ticket rate, which for this event is £65, minus any payment we have already received from you.

  • If a delegate fails to attend and fails to submit the appropriate cancellation request, an automatic invoice will be raised for the full, non-subsidised ticket rate, which for this event is £65, minus any payment we have already received from you.

To cancel your ticket you need to do so by email. You will then receive confirmation by return email from the EdExec team that the cancellation has been processed. If you do not receive a confirmation email cancellation request has not been received and therefore won’t be processed. In this instance please contact us on 0203 794 8555 to resolve the issue.

Promotional (discounted or free) ticket holders

  • We will offer a full refund for cancellations made at least 30 days prior to the event date.

  • If less than 30 days’, but more than 14 days notice is given, please be advised that a fee of £40 will be applied and an invoice raised.

  • Furthermore, because many of our tickets are subsidised, if less than seven days’ notice of your non-attendance is given, an automatic invoice will be raised for the full, non-subsidised ticket rate, which for this event is £65, minus any payment we have already received from you.

  • If a delegate fails to attend and fails to submit the appropriate cancelation request, an automatic invoice will be raised for the full, non-subsidised ticket rate, which for this event is £65, minus any payment we have already received from you.

  • To cancel your ticket you need to do so by email. You will then receive confirmation by return email from the EdExec team that the cancellation has been processed. If you do not receive a confirmation email cancellation request has not been received and therefore won’t be processed. In this instance please contact us on 0203 794 8555 to resolve the issue.

    If you would like to discuss any aspect of your booking or have any queries, please contact us as soon as possible.

    By booking you’re ticket you are agreeing to us sharing your details with our event exhibitors. We will not share you details with any other external organisations.