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HomeManagement & HR

Management & HR

From best practice, guidance and legal advice, to HR, premises and compliance issues.

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Management & HR

The Big Spring Clean: Next Level Organisation

26th February 2025

Spring is here, and it’s the perfect time to roll up your sleeves, tackle those long-ignored tasks, and give your keep reading

Management & HR

From the Mag: Getting Ahead With the Budget

25th February 2025

As the new fiscal year approaches, it’s never too early to begin budget planning. While it may seem like you keep reading

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Management & HR

How to Build a Meaningful Online Presence in 2025

25th February 2025

With fresh trends on the horizon for 2025, there are countless opportunities for organisations to connect with their followers through keep reading

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Management & HR

Read Again: Navigating the Procurement Minefield

21st February 2025

With the impending arrival of the new procurement regulations, now delayed until February 2025, SBMs could be forgiven for producing keep reading

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Management & HR

Crafting a Content Calendar That Works

20th February 2025

Consistent, well-planned content is the backbone of effective marketing, and a content calendar is your ultimate tool for staying organised keep reading

Conflict is inevitable in any workplace, but with the right strategies in place, organisations can turn these challenges into opportunities for growth, collaboration and stronger team dynamics CREDIT: This is an edited version of an article that originally appeared on MTD Training Effective conflict resolution is essential for maintaining a healthy and productive workplace. By fostering a culture of collaboration and understanding, teams can work through disagreements constructively. This not only strengthens interpersonal relationships but also enhances overall team performance. Here are some strategies to encourage positive conflict resolution and create a more cohesive work environment. Encouraging Team Activities Regular team-building exercises are an effective way to strengthen interpersonal relationships, making it easier to resolve conflicts and fostering greater collaboration. Activities like collaborative problem-solving games encourage teams to work together to tackle challenging puzzles or scenarios, promoting cooperation and shared decision-making. Communication workshops, which focus on active listening, non-verbal cues and clear communication, further enhance mutual understanding and improve team dynamics. These exercises collectively boost group coherence, making it easier to navigate conflicts and improve overall teamwork. Recognising Positive Resolution Recognising and rewarding employees who handle conflicts constructively can inspire others to adopt similar approaches. Additionally, rewarding teams that successfully navigate conflict, especially during periods of change, reinforces a positive organisational culture. Team outings and social celebrations are great ways to acknowledge their resilience and dedication during challenging times. Public recognition or even small incentives can further emphasise the importance of positive conflict management, helping to embed these behaviours into the fabric of the organisation. Encouraging Empathy Empathy plays a crucial role in conflict resolution by enabling individuals to understand and appreciate the perspectives of others. When team members actively practice empathy, they are better equipped to recognise each other's needs, concerns and emotions, which fosters a more supportive and cooperative work environment. This understanding helps to de-escalate tension and paves the way for more thoughtful and compassionate solutions to conflicts. One effective way to cultivate empathy within teams is through workplace shadowing. By allowing employees to experience each other's roles firsthand, they gain a deeper insight into the challenges and responsibilities their colleagues face daily. This not only broadens their understanding but also highlights any barriers or difficulties that may be contributing to workplace friction. Using a Mediator When conflicts become too challenging to resolve within the team, bringing in a neutral third party, like a mediator, can help steer the conversation towards a productive outcome. Mediators play an important role by guiding discussions objectively, ensuring that both parties are heard and working towards a fair resolution. This is particularly valuable in situations where personal animosities arise or in more complex scenarios like redundancies and other significant organisational changes. Their expertise helps manage sensitive issues and fosters a collaborative environment for resolution. By encouraging team activities, recognising positive conflict resolution, promoting empathy and using mediators, when necessary, organisations can build stronger, more collaborative teams. These practices help create a supportive work environment where conflicts are resolved constructively, leading to improved teamwork and productivity.
Management & HR

Four Ways to Encourage Positive Conflict Resolution

18th February 2025

Conflict is inevitable in any workplace, but with the right strategies in place, organisations can turn these challenges into opportunities keep reading

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Management & HR

Unlocking the Key to Thoughtful Decision Making

18th February 2025

School business leaders often face complex decisions where the stakes are high, requiring a careful balance of practicality, empathy and keep reading

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Management & HR

Essential Summer Preparations for Schools

17th February 2025

As the British summer approaches with its unpredictable weather, now is the perfect time to prepare your school for the keep reading

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Management & HR

Read Again: January Recruitment Planning: Get Ahead of the Game

14th February 2025

Are some of your staff looking to move on? This month, Rebecca Cunliffe shares proactive strategies for schools to kickstart keep reading

ICT Matters

Read Again: Insight Unlocked: Addressing the Key Challenges in School Data Management

13th February 2025

Are you struggling with data management challenges? The Insight Unlocked initiative sheds light on key obstacles, including system integration, communication keep reading

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