Digital focus: The advantages and challenges of EDI technology

Wrapping up our “Focus on Technology,” article series, we delve into the advantages and potential challenges of technology in the realm of EDI. In this segment, we examine aspects such as data security and privacy, implementation strategies, and obstacles to accessibility

To begin, let’s summarise the advantages of incorporating technology that bolsters equality, diversity, and inclusion (EDI) within your school’s strategy. Technology can be leveraged to ensure a greater visibility of your approach to EDI – facilitating the collection and analysis of employee data, enabling progress tracking against set targets, and aiding in the formulation of action plans to drive meaningful change.

Integrating technology, such as collaborative tools and shared platforms, can improve employer-employee relationships by enabling more transparent management of EDI goals and objectives. For example, incorporating videoconferencing into your recruitment strategy can assist individuals with disabilities, neurodivergence, and long-term health conditions in accessing employment opportunities.

But while all this can help your school to build a more inclusive culture and ethos, SBLs must not disregard the potential risks associated with these technologies. With proper planning and a comprehensive understanding of their appropriate usage, these risks can be effectively managed.

Technology is not infallible

Some systems heavily rely on human input, which might introduce unintentional biases. However, these biases can be addressed through system training. Regular auditing of the system is essential, and it’s most effective when conducted collaboratively with your provider.

The risk of overuse

It’s crucial to view technology as a complement to human efforts rather than a replacement. SBLs should carefully consider whether the use of technology is appropriate for any given task. Over-reliance on technology not only risks diminishing the human connection but also may not be efficient in terms of time optimisation. After all, is it worth spending weeks ‘training’ your recruitment software to create a posting for a particular job if you know that you may only receive a handful of applications?

Data security

Integral to the successful application of technology in EDI principles is data security. SBLs must conduct comprehensive risk assessments for any technology involved in recording, storing, or analysing employee data to mitigate potential security breaches. Collaboration with your provider and ICT team can facilitate the establishment of robust data privacy measures, safeguarding both your school and its employees.

Overcoming barriers to accessibility

Ensuring technology accessibility and usability for all presents another challenge. Varying levels of confidence and proficiency with technology may affect the ‘buy in’ of some employees. To address this, SBLs should steer clear of a ‘one size fits all’ approach and instead embrace individualized, personalized approaches to technology usage that accommodate the diverse needs of their staff. Consulting with employees from various departments before implementing technology solutions is crucial for gathering feedback and enhancing engagement in the process.

In conclusion, integrating technology into EDI initiatives offers numerous benefits, from enhancing visibility and transparency to improving employer-employee relationships. However, it’s essential for SBLs to understand and address potential challenges, such as unintentional biases in systems, over-reliance on technology, and ensuring data security and accessibility for all. By proactively managing these risks, SBLs can foster a more inclusive culture while driving meaningful change within their schools.