Randstad, the Dutch multinational company responsible for delivering the government’s flagship National Tutoring Programme, is under mounting pressure after claims that pupil enrolment for subsidised tuition is more than 90% below target
CREDIT: This is an edited version of an article that originally appeared on The Guardian
MPs on the cross-party education committee were told that the recruitment business, which was controversially awarded the National Tutoring Programme (NTP) contact in June, has enrolled just five per cent of the target number of pupils for the 2021-22 academic year.
Talks are being held to set up a new, not-for-profit, consortium of education charities which could take over the running of the NTP from September 2022. A meeting is due to take place with the education secretary, Nadhim Zahawi, next month to discuss options.
On Tuesday the committee was told that 28,000 pupils – out of an end-of-year target of 524,000 – had so far been enrolled, even though schools were almost a third of the way through the year. The Department for Education (DfE) said that the figure was out of date, and has since increased, while the TES reported that just eight per cent of the target had started tuition.
Randstad was awarded the contract to run the programme in June after it submitted a £25m bid – which was considerably lower than rival bids, and far below the £62m maximum suggested by government. Asked if it was proving value for money Nick Bent, the chief executive of the Tutor Trust – one of the partners providing tutoring in schools – told the committee, “I’m afraid all the evidence we’ve seen so far about Randstad’s performance in delivering this contract suggests this is a massive false economy, and that the previous secretary of state [Gavin Williamson] made a mistake in awarding this contract to Randstad.
“The question is whether the new secretary of state will do anything about that. It seems very clear to us, the frontline delivery organisations with the NTP, that Randstad just simply has not got the capacity, or the competence, to deliver this programme effectively.
“They are now trying desperately to rectify that, and we are collaborating closely with them…but there’s a huge question mark about whether it’s right for Randstad to continue running this programme for the full three years.”
Asked what evidence there was that Randstad lacked the competence to deliver the programme, Bent said, “Our day-to-day experience of working with them is they simply do not have enough staff, or the right expertise.”
Alternative organisation?
The committee was told there was a break clause in the three-year contract at the end of the first year – and the second – which could allow the DfE to bring in an alternative organisation to run the NTP.
A meeting was planned with the education secretary on 19 January, “but there’s serious talk going on at the moment about co-creating a new organisation – a not-for-profit entity – that could, potentially, take over the running of the NTP from 1 September 2022”, Bent said.
Information about low take-up comes as new research recently published found that more than 50,000 disabled pupils went without social services and healthcare support for more than 12 months during the pandemic, resulting in huge developmental losses for the children and young people concerned. Researchers from ASK Research, UCL and the National Foundation for Educational Research, funded by the Nuffield Foundation, found that more than a third were still not receiving the health or care support to which they are legally entitled by the end of the summer term, and learning losses were greater than in mainstream education settings.
When the NTP first launched it was run by the Education Endowment Foundation; under the scheme schools choose from a list of approved tuition partners and pay 25% of the cost while the government picks up the rest of the bill – although the level of subsidy will reduce over the next three years.
The DfE maintains the programme is on target, and that the 28,000 figure does not take into account the school-led tutoring arm of the programme, which is the largest component. Data will be published next year to update progress.
On track?
“The NTP is on track to reach hundreds of thousands more pupils this year, as part of a significant expansion to give schools more flexibility to deliver tutoring that works for them and families, ensuring no child is left behind. We have set high standards for the programme, and feedback from schools shows the positive impact it is having in helping pupils to catch up,” a DfE spokesperson said.
Randstad said, “We are working closely with tuition partners to deliver an ambitious and high-quality programme, at pace, to help pupils whose education has been most impacted. We absolutely recognise the importance of the programme, and take the responsibility of managing it extremely seriously. We are working very closely with all of our stakeholders to provide further information and support across the programme.
“We have received positive feedback from a large number of tuition partners on the support we have provided. Schools have also given positive feedback on the quality and impact that the programme is already having. We are working hard to build on this success, and move forward collaboratively, to ensure high-quality, targeted tuition support reaches pupils most in need.”
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