Nigel Milligan

How to get more from your IT support in school

Seminar brief: Many schools do not feel they get value from their IT support provision. Nigel believes there are some Educational IT Support services who focus on up-selling products rather than delivering a proactive IT support and development programme that school staff and pupils deserve to receive. 

In this seminar Nigel Milligan will explore

  • The wide range of IT issues that schools are having.
  • How to change the mindset in school to embrace the use of technology.
  • How pro-active support is more effective than re-active support.
  • How to encourage schools to believe in their own vision and not that of the IT support provider.

The session will be an informal discussion-based workshop which will give SBMs the opportunity to share their own challenges and areas for development.

Take home points:

  • Take away a list of processes and routines that can be changed.
  • Develop strategies to help staff get more from the IT Support Provision in their school.
  • If required, list serious issues that bring into doubt the current IT Support provision in school and how to challenge them.

This session is for: All school staff, from site manager to senior leaders.

Speaker name/title: Nigel Milligan, IT manager to schools and businesses

About the speaker:

Nigel Milligan started his career in transport as an HGV Driver progressing to admin/IT management within a civil engineering company. From 2008 to 2019 he worked in Manchester schools where his first major project was the development of the IT for a brand-new primary school. 

In 2019 Nigel took a leap of faith and is now based at St Herbert’s RC Primary School in Oldham and works with many other schools to provide a proactive IT Support service. 

Nigel will explain more about how his different approach and being empowered has helped make a difference. He is passionate about making a difference in the way that IT Support is delivered to schools, both for school staff and pupils as well as helping the IT Support industry be seen in a more positive light.

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